Call Tracking
Capture, record, and track every call to your dealership.
The wealth of information these calls provide can prove invaluable to your dealership's bottom line. When calls aren't well documented or handled properly, deals can be lost and bad Google reviews are just waiting to happen. Whether it's their dream car or great customer service, it makes sense for your dealership to give them what they are asking for!
Request a DemoCall Tracking
Our Call Tracking solution inserts every call your dealership receives into your Integrated Lead Management System. Every call is also recorded for training and quality purposes.
Give Your Customers What They Ask For
From the moment you answer the phone, customers are telling you passionately what they need or want. It could be questions about inventory availability, products or problems with the service they received.
What happens when a customer calls about an unavailable vehicle? Is the information simply passed along or are they offered alternatives? Are calls going unanswered or worse yet, responded to in an unprofessional manner?
The wealth of information these calls provide can prove invaluable to your dealership's bottom line. When calls aren't well documented or handled properly, deals can be lost and bad Google reviews are just waiting to happen. Whether it's their dream car or great customer service, it makes sense for your dealership to give them what they are asking for!
Playback Inbound Calls
Manage previously received inbound calls after they happen. Relisten to the conversations between your salespeople and your customers to make sure you leave no customer behind.
Attached Lead Forms
Every call has a lead form attached to it linked to the inbound phone number. This makes it easy for salespeople to access the callers information in a single click.
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